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Lifetime warranty (covers manufacturers
faults) + next day replacement
Ensures we dispatch a replacement vaporizer immediately when you make a successful claim (before we receive your faulty device), so you can get back to vaping quickly and efficiently.
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24/7 customer service
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Up to 6x FREE cleaning kits per year
To claim one of your free cleaning kits, simply message us on
WhatsApp or via
email referencing your name and subscription number.
Claiming Frequency
Monthly Starter: Once every 2 months
Annual Starter: Anytime
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15% off all products sitewide
Within 30 days of subscribing, you will receive a unique voucher code for 15% off everything sitewide. Your voucher code will be valid for the extents of your subscription.
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Up to 6x FREE filter kits per year
To claim one of your free filter kits, simply message us on
WhatsApp or via
email referencing your name and subscription number.
Claiming Frequency
Monthly Starter: Once every 2 months
Annual Starter: Anytime
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Up to 1x FREE refurbishment after 1 year
You will receive a free refurbished version of your device (all refurbishments are carried out in-house by Nectar employees). To claim a refurbished vaporizer, simply message us on
WhatsApp or via
email referencing your name and subscription number.
Claiming Frequency
Monthly Starter: Once every 12 months of consecutive subscription
Annual Starter: Anytime
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Lifetime Insurance (accidental
breakage) + next day replacement
The insurance covers you against accidental breakage such as water damage or drops. The lifetime insurance is in addition to the lifetime warranty which only covers against manufacturers defects. Maximum 2 claims per year. Broken device must be returned after you have received your replacement device.
Ensures we dispatch a replacement vaporizer immediately when you make a successful claim (before we receive your faulty device), so you can get back to vaping quickly and efficiently.
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Up to 2x FREE batteries per year
You can claim any available battery of your choice from the Nectar Store. If you have a device with an irreplaceable battery - you can claim any accessory of your choice worth up to £10.
Claiming Frequency
Monthly Starter: Once every 6 months of consecutive subscription
Annual Starter: Anytime
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Up to 1x UPGRADED vaporizer after 2 years
You will receive a free upgrade to our latest device (or one of your choice) after 24 months of consecutive subscription, regardless of the price tag! To claim an upgraded vaporizer, simply message us on
WhatsApp or via
email referencing your name and subscription number.
Claiming Frequency
Monthly Guru: Once every 24 months of consecutive subscription
Annual Guru: Once every 24 months of consecutive subscription
Guru Savings
Annual Benefits:
6x Cleaning Kits + Shipping = £68.40
3x Filter Kits + Shipping = £46.32
1x Refurb = 0.75x £119.99 = £90
2x Batteries + Shipping = £26.88
Total = £231.6
1 Year Savings:
Monthly Plan: £231.6 - £227.88 = £3.72
Annual Plan: £231.6 - £193.70 = £37.90
+Lifetime Warranty
+24/7 Customer Service
+15% Discount Voucher
+Lifetime Insurance
Bi-annual Benefits:
2x Annual Benefits = £463.2
Upgrade to our next release = ~£149.99
Total = £613.19
2 Year Savings:
Monthly Plan: £613.19 - £455.76 = £157.43
Annual Plan: £613.19 - £387.40 = £225.79
+Lifetime Warranty
+24/7 Customer Service
+15% Discount Voucher
+Lifetime Insurance
